Dewi138 Terms & Conditions – Platform Usage Terms for Malaysia

Acceptance of Terms

By accessing, registering for, or using any part of the dewi138 platform – whether via the website, mobile app, or any other interface – you explicitly and unconditionally agree to be bound by these Terms & Conditions, along with dewi138's Privacy Policy and Responsible Gambling Policy.

These terms form a legally binding agreement between you ("Member") and dewi138 ("Platform"). If you do not agree with any part of these terms, you are not permitted to use the dewi138 platform. dewi138 reserves the right to update or modify these Terms & Conditions at any time. Notice of changes will be communicated via registered email or an on-platform notice. Continued use of the platform after changes take effect will be deemed acceptance of the updated terms.

This Bahasa Melayu version is the official version for users in Malaysia. In the event of any ambiguity, this Bahasa Melayu version shall prevail for dewi138 members in Malaysia.

Account Eligibility & Registration

To register and use dewi138's services, you must meet all of the following criteria:

• Be at least 21 years old on the registration date
• Residing in Malaysia or accessing the platform from within Malaysia
• Have full legal capacity to enter into a binding and valid agreement
• Not listed on any active gambling self-exclusion programme
• Not prohibited by any law or regulation applicable to you from using online betting services

Each individual is only permitted to hold one (1) dewi138 account only. Multiple account registrations, the use of aliases, or registration using another person's details are strictly prohibited and may result in the closure of all associated accounts as well as the forfeiture of any pending balances and winnings.

You are responsible for ensuring that all information provided during registration is accurate, complete, and up to date. dewi138 reserves the right to request identity verification (including a copy of your Malaysian identification card) before processing any withdrawal or when compliance requirements arise.

Deposits, Withdrawals & Financial Transactions

Dewi138 accepts deposits exclusively via the following local Malaysian payment methods:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (including bank-to-bank transfers via QR)
• Boost eWallet
• ShopeePay
• FPX – Maybank2u
• FPX – CIMB Clicks
• Other Malaysian local bank transfers via FPX

The minimum deposit amount is RM20 per transaction. There is no maximum daily deposit limit other than those imposed by your own payment provider. All deposits are processed in under 30 seconds once confirmation is received from the payment provider.

For withdrawals, the minimum amount is RM50 per request. Withdrawals may only be processed to a Malaysian bank account or e-wallet registered under the same name as the dewi138 account. Withdrawals to third-party accounts are strictly prohibited. dewi138 endeavours to process all valid withdrawal requests within 24 working hours.

Dewi138 reserves the right to request additional verification before processing withdrawals above a certain amount, or when unusual account activity is detected. This is a security measure designed to protect our members' interests. All winnings obtained through methods that violate our rules will be forfeited without compensation.

Bonus, Promotion & Special Offer Terms

All bonuses, promotions, and special offers provided by dewi138 are subject to the following conditions unless stated otherwise in the specific terms of the promotion concerned:

• Each bonus comes with a wagering requirement that must be fulfilled before any winnings from a bonus can be withdrawn
• Wagering requirements are typically between 20x and 40x the bonus amount — check the specific terms of each promotion for the exact figure.
• Your bonus balance and cash balance are managed separately; wagers will be deducted from your bonus balance first unless otherwise stated.
• The welcome bonus may only be claimed once only per new member — any attempt to reclaim it through a new account constitutes fraud
• Dewi138 reserves the right to forfeit unused bonuses at any time without prior notice if there are signs of misuse.
• Certain games may be excluded from contributing towards wagering requirements – refer to the promotional terms for the full list

General Game Rules

All games available on the dewi138 platform — including slots, Live Casino (Baccarat, Blackjack, Roulette, Sicbo, Dragon Tiger), lottery, and Sports Betting — operate under the following rules:

• All game results that have been verified by the dewi138 system are final and non-disputable, unless there is clear and verifiable evidence of a technical error
• Slot games use Random Number Generator (RNG) technology that has been independently audited by a licensed body – every spin is completely independent and random
• For Live Casino, outcomes are determined by the dealer's physical actions (wheel spins, card deals, dice throws), which can be monitored in real time via the video stream
• In the event of a technical disruption affecting an ongoing round, dewi138 will automatically refund the bet amount to the member's account
• The use of automation software, bots, or any tool that provides an unfair advantage is strictly prohibited and may result in immediate account closure
• Player collusion or any form of in-game cheating is a serious violation that will be reported to the relevant authorities

Dewi138 uses a continuous game activity monitoring system to detect any suspicious patterns. Members found to have engaged in fraudulent activity will face immediate account closure, forfeiture of all balances and winnings, and appropriate legal action.

Account Security & Member Responsibilities

You are fully responsible for the security of your dewi138 account. The following are your key obligations as a member:

• Choose a strong, unique password that is not used on any other platform, and update it regularly.
• Never share your login credentials with anyone — including family members, friends, or any party claiming to represent dewi138.
• Log out of your account every time you finish using the platform, especially on shared devices.
• Report to dewi138 customer support immediately if you suspect your account has been accessed without authorisation
• Ensure that your personal information (phone number, email address, bank account number) in your profile is always kept up to date.

Dewi138 will not be liable for any losses arising from a member's failure to safeguard their own account credentials. In turn, dewi138 is committed to protecting your data through 256-bit SSL encryption and a multilayered security system that operates 24 hours a day.

Privacy & Data Protection

Dewi138 collects and processes your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). Data collected includes registration information, transaction records, and platform usage data.

Dewi138 will not sell, rent, or disclose your personal data to third parties without your consent, except where required by law or a valid court order. Your data is used solely for the following purposes:

• Account management and identity verification
• Financial transaction processing
• Fraud prevention and legal compliance
• Relevant service communications and promotions
• Improving the dewi138 platform user experience

For detailed information on how dewi138 collects, uses, and protects your data, please refer to Privacy Policy our complete resources.

Responsible Gaming & Member Protection

Dewi138 takes a proactive approach to promoting responsible gaming. We provide the following tools, accessible to all members at any time through their account settings or by contacting customer support:

• Deposit Limit: Set daily, weekly, or monthly deposit limits. Limits can be reduced immediately, but any increase requires a 72-hour cooling-off period
• Play Time Limit: Set a maximum daily play session time with automatic reminders as the limit approaches
• Loss Limit: Set a maximum loss limit per session, day, or week — the platform will automatically stop all betting activity once the limit is reached
• Temporary Break: Take a break from the platform for 24 hours, 7 days, or 30 days upon request
• Self-Exclusion: Temporary self-exclusion options (30 days, 90 days, 6 months) or permanent exclusion — effective immediately upon request

If you or someone you know needs help with a gambling problem, please contact Talian Kasih 15999 (operating 24 hours) or visit the site Responsible Gaming us for additional support resources.

Account Closure & Termination of Services

You may close your dewi138 account at any time by contacting our customer support. Any valid cash balance (excluding bonus funds that have not yet met the wagering requirements) will be returned to you once the closure process is complete.

Dewi138 reserves the right to suspend or terminate a member's account immediately and without prior notice in the event of:

• Violation of any section of these Terms & Conditions
• Confirmation that a member is under 21 years of age
• Providing false or misleading information during registration or identity verification
• Engaging in fraudulent activity, money laundering, or bonus abuse
• Use of unauthorised software or methods to gain an unfair advantage
• Conduct that violates Malaysian law or compromises the integrity of the platform

In the event of account closure due to a breach, all balances (including pending winnings) may be forfeited at dewi138's discretion, and the case may be referred to the relevant authorities.

Liability Limitations & Disclaimers

Dewi138 provides its platform on an "as is" basis and makes no express or implied warranties that the service will be continuously available, error-free, or suited to your specific requirements.

To the fullest extent permitted by applicable Malaysian law, dewi138 shall not be liable for:

• Any loss, damage, or injury arising from the use of or inability to use the platform
• Loss of data or information resulting from technical failures beyond dewi138's reasonable control
• Any act or omission by a third party in connection with payment or technical services
• Losses arising from legitimate betting outcomes, regardless of the amount involved

These Terms & Conditions are governed by the laws of Malaysia. Any dispute that cannot be resolved by mutual agreement will be referred to the appropriate courts of jurisdiction in Malaysia.

These Terms & Conditions were last updated in January 2026. For any enquiries, please contact support@dewi138.top.